All efforts in the planning process will be wasted without a carefully planned
implementation phase. The information below covers a number of issues that need to
be addressed to successfully implement your plans.
Steps to Implement Change - Influence Plan
Who are the key influencers?
- Positive Attitude
- Willing to Personally Test
Explicit recognition must be made of basic human traits
- We are tribal; we naturally group ourselves with others having a common bond.
- We need to communicate and as a result form relationships.
- We are creative and will express such creativity negatively if not given the chance for
- We do not adjust to change easily, we form zones of comfort.
- We have an inner need to feel useful to others.
- Individuals spend much of their life learning. It is a human trait that comes with
a memory to retain past learning.
- Teams are capable of capturing and sharing experiences. However, to do this
successfully they must have common goals, defined roles, consistent membership,
communications methods to document and pass on information, and a drive to improve.
- Organizations only learn if their culture values such behavior
and have built in processes to facilitate learning. Barriers to organizational
learning are personnel transitions, technology and situational changes, geographically
dispersed operations, communication breakdown, and an acceptance for the status quo.
Building Knowledge Communities to Support Business Planning [
more on knowledge management ]
- DEFINE: what knowledge is needed to support the business strategy?
- PROCESS: how is knowledge identified, captured, stored, communicated, and used?
- PEOPLE: how are areas of common interest formed and supported within the organization?
- TECHNOLOGY: how is the knowledge flow supported both from a process as well as a user
- LEARNING: how are improvements identified and implemented?
The Balanced Scorecard concept is relatively new on the
planning scene, but is rapidly gaining popularity. Basically, it is a cause and
effect study of business processes with built-in tracking measures. As such, it is
an ideal tool to use in the implementation phase of the planning process.
For more information, go to Using the Balanced Scorecard in
Harvesting the Results - the Feedback Loop
- Measure performance
- Compare to expectation standards
- Analyze root causes of variance from expectation
- Determine course corrections
- Document and communicate changes
Transformative Networking – connecting change
leaders to enable self-organized grassroots change.
Next Steps – While still conceptual, transformative
networking offers the possibility of leading change through the networking of
those already interested or involved in similar initiatives, effectively tearing
down existing silos of practice that exist across disciplines and fields of
work. The next step is to develop a proof of concept built on the theoretical
underpinnings above, possibly using Google Wave as the collaboration platform.
Included will be identifying the minimal structure and governance required to
enable self-organization within the network while not constraining what might
emerge. Join this initiative and help create the future of organizing -
networking communities of interest.
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July 19, 2009